Privacy Policy
Introduction
At Cetacean Labs, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our enterprise AI solutions and services.
Information We Collect
We collect information that you provide directly to us, including:
- Account and profile information (name, email, company details)
- Payment and billing information
- Communications and support requests
- Usage data and analytics from our services
- Technical data including IP address, browser type, and device information
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and security threats
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. This includes encryption, access controls, and regular security assessments.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate data
- Deletion of your personal information
- Objection to or restriction of processing
- Data portability
- Withdrawal of consent
Third-Party Services
Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: support@oceanicai.io
Address: Oceanic, San Francisco, CA